The Piano Shop Bath takes great pride in the personal service that we provide for our customers, and we always value your feedback. Recent reviews & testimonials about our Acoustic & Digital Pianos and our Piano Services include:
‘I was amazed that a piano could be moved so smoothly and with such ease – thank you to The Piano Shop Bath piano removals team’ David H, Gloucestershire, 2014
‘For me, one of the most important parts of a purchase is having good after-sales support. In the rare case that something goes wrong with your piano, you need the assurance that it will be sorted efficiently. I didn’t want to have to test the quality of this aspect of my purchase but when I did report a fault that became apparent after a year, I found the service to be of the highest order’ L.B., 2014
‘Our son says he is now “the happiest boy alive”! I think that he is extremely happy with the piano that we purchased from yourselves. Jon gave us such fantastic service with all the history and advice that we needed, Edward played so beautifully and reinforced our decision to buy the piano and it was delivered the next day!! Amazing! Also, I must mention your incredible delivery team. It was a complete nightmare for them to carry the piano up 35 steep garden steps with lots of corners but what superstars they were! They must be the best delivery team around. Thank you SO very much’ Jane, Bath, 2013
‘We are delighted with our new W. Hoffman V120, which arrived on time and was expertly manoeuvred into position by your professional delivery team. We would like to thank you for helping us to choose our piano in a relaxed atmosphere without any high pressure sales talk’Taj & Chris, Cardiff
‘Very many thanks for all your help in the recent purchase of the piano for our daughter. You truly deliver a first class, quality service. We only bought the piano last Saturday, and today it was delivered to our home very professionally indeed. The delivery team were impressive, the piano was taken upstairs and placed in its new home without any damage or mess whatsoever’ Mike & Michaela, Bath
‘I want to say a big thank you to all at The Piano Shop Bath for the fantastic K2 Kawai piano we purchased in June. The help and guidance given by your staff was so useful. We are really pleased with the piano and the aftercare of the tuning once it had settled in. Many thanks indeed – it’s a beautiful instrument’ Lorna, Bath
‘Thanks so much for your efforts with the pianos for the Mid-Somerset Festival; it was a complex schedule but it did work out and so far I’ve not heard one complaint about a piano (which is unusual I can tell you!). Several of us got to know your tuner quite well and we all thought him excellent’ Sue, Somerset
‘Many thanks for delivering the absolutely superb Kawai CA63 digital piano last week. The sound quality is exceptional and has completely lived up to my expectations in the week I’ve now had it. I’d like to thank you and your staff for the very professional way in which you handled the sale of the Kawai and part-exchange with my Bentley. Your delivery men were courteous and careful when manoeuvring the pianos. A great shopping experience that I’d recommend to anyone!’ Julian, Bath
‘You have been very helpful and generous with your time in helping me make my decision. I didn’t feel pressured at all to purchase and felt I could trust your judgement. You were honest and reassuring. Delivery was very good as well. My son is over the moon with this digital piano and is practising every minute of the day’ Jutz, Bath
‘How very pleasant it was to purchase my Steinbach from your firm. I was given a great deal of help and courtesy. First tuning was excellent. A very pleasant firm to deal with’ Joan, Somerset
‘We bought our first piano from The Piano Bath this year. Jon was very knowledgeable and helped us choose the right instrument for our children to learn on. The delivery service was quick and the piano was in our lounge within a few days of choosing it. We highly recommend The Piano Shop Bath and if all goes well, we will be returning in years to come to upgrade our starter piano’ Victoria, Bath
‘We will recommend our friends and relatives to do business with you. You were most helpful in selection and advice, your delivery people were efficient and courteous, and the tuner arrived on time and efficiently carried out his work’ Georgie & Pat, Bath
‘Thank you very much for the fantastic service you have provided with regard to my new piano. The piano was delivered very swiftly and your removal men were extremely efficient and helpful. Your shop is lovely and your staff are very keen to help, genuine, and knowledgeable. My piano pupils are very impressed and inspired already! I would highly recommend your service to anyone’ Rowena, Bath
‘We visited The Piano Shop Bath, among other dealers and private sellers, looking at new and used pianos. As utter novices in the world of pianos we found the guidance offered invaluable. And it was guidance rather than feeling as though we were being led through a sales process. We were left to draw our own conclusions and use our own ear as a guide for what we liked, and to understand what choices within and beyond our budget meant in terms of sound and build quality… We are very happy with our Kawai piano, and have just booked in our initial tuning‘ Dave, Bath
‘I am very pleased with the reconditioned acoustic piano that I bought from The Piano Shop Bath. The piano is in great condition internally and looks like new. The service I received while deciding what piano to buy was friendly, informative and very helpful, without at any time being pushy, which made the whole experience of buying a piano so much more enjoyable’ Cara, Bath
‘I started out from zero knowledge when I researched buying a piano. I did not read music, let alone play the piano; I just knew it was something I wanted to do, even at my age of 61 yrs! I did as much research as I could, and then visited a number of piano suppliers both in London and elsewhere. I also came into Bath, and discussed with one other supplier in Bath, before coming to The Piano Shop Bath. I was impressed with the obvious enthusiasm and knowledge you had of the pianos and their history, and you had a lot of choices. I took away a lot of information, and when came back I saw a fantastic pianist, who was able to demonstrate individual pianos, explain their idiosyncrasies, and help me understand their different characteristics. He gave me a lot of confidence and we talked at length about learning to read music, and the joys of learning to play the piano. I bought the most beautiful black Yamaha piano, which I love. In short, I am glad I bought from The Piano Shop Bath, and I know I shall be well looked after for years to come’ Nick, Bath
Contact us to discuss your piano needs.
Call The Piano Shop Bath 01225 427961 – our showroom is open 7 days a week.